CAREER

Sales & Service team lead JB-1562

Israel

Manage a team of Salesforce admins and PM’s while being the focal point to the business side to analyze requirements, build roadmap and act as a gate keeper on various topics.

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  • LocationIsrael (Tel Aviv)
  • DepartmentIT
  • Job ScheduleFULL TIME

A Day in The Life

  • Manage a team of Salesforce admins and PM’s.
  • Manage the program budget.
  • Build program and product roadmap.
  • Engage stakeholders, conduct customer interviews to define business goals and requirements.
  • Manage design, implementation, and development in an agile environment in both technical and commercial aspects.
  • Hands on solution architecture, integration, and project management.
  • Assists in prioritizing requirements from a business and end user perspective.
  • Ensure functional requirements are clear and align with business requirements.
  • Maintains existing system functionality while initiating new features and other software applications.

What you'll need

  • 2-3 years of Team management experience.
  • 3 years of CRM Sales & Service implementation experience, including processes and solution design
  • Salesforce CRM cloud – major advantage
  • Salesforce admin certification – Advantage
  • 5 years of IT experience including integration of various applications
  • Experience working in global company with multiple regions
  • SAP familiarity – Advantage
  • Strong problem solving and organizational skills
  • Fluent in English and Hebrew
  • Willingness to travel occasionally

Education:

  • Degree in Information Technology or industrial engineering a plus

Soft skills:

  • Strong interpersonal skills, with demonstrated relationship-management skills
  • Ability to develop talents
  • Ability to work individually and as a team
  • A talent for describing, documenting, and communicating around technical projects
  • Keen attention to details
  • Flexibility, agility, multi-tasking and change management skills